Deben Willow Care Ltd. aims to promote and reflect the values that focus upon the individual service user, being central to the planning and delivery of care. 

About Deben Willow Care Ltd.


Deben Willow Care Ltd. are a local provider of home care, companionship and support for the elderly living at home.

Founded in 2013, our aim is to provide quality, accessible care for the most rurally located and vulnerable adults in our Suffolk Coastal community. Our mission is to focus on local care for local people, in villages and rural areas not deemed financially viable by national and franchise care agencies. Through our dedication and commitment to the community values of our customers and our staff, we have built a reputation of Quality Care Provision.

We believe the best person to plan his or her future is that person. We help our service users to fulfil their expectations and aspirations and we enable them to make their own plans and decisions regarding their life. In order to achieve this, Deben Willow Care Ltd. has four fundamental core values of care which underpins this vision. These are the basis for the provision of individual care services.

Our Core Values


Participation and integration in society, in the development of plans, policies and decisions affecting the service user's life.


Autonomy and independence of personal decision making, including the assumption of risks as well as responsibilities associated with citizenship.


Respect for the intrinsic worth, dignity and individuality of the service user. His / her racial identity and cultural heritage.


Choice of occupational activities, lifestyle and the maintenance of independence, including the opportunity to select from a range of options where possible. 



“I was very impressed that everyone that came to help mum was so kind and caring. She was treated with dignity and I always looked forward to seeing them too, for a chat and a cuppa”


Family member of service user

“We all sincerly thank you for your kind, caring and professional help over the years"

Service user

“The carers were the best, they were all very caring and would go out of their way to make sure he was comfortable..."


Family member of service user

“My family and I wish to thank you both and all your carers in your agency for the wonderful devotion and care given to my husband."

Wife of service user

Call us today on 01728 453677

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© 2016 by Deben Willow Care Ltd.


Members of UKHCA / Regulated by CQC

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